Refund and Cancellation Policy

Effective Date: December 2024

At Funnel Victory, we strive to deliver exceptional value through our virtual sales consultation services. This Refund and Cancellation Policy outlines the circumstances under which refunds may be granted and how cancellations are handled.

1. General Policy

Due to the nature of our services being virtual and tailored to individual business needs, we generally do not offer refunds once the service has been initiated. By purchasing our services, you acknowledge and agree to this policy.

2. Exceptions for Refunds

We are committed to delivering on our promises. Refunds may be considered under the following exceptional circumstances:

  • If we fail to achieve the outcomes explicitly promised in our agreement due to actions or negligence on our part.
  • Refunds will be issued at our discretion after a thorough review of the situation.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact us at care@funnelvictory.com with your refund request, including the details of your purchase and the reasons for your request.
  2. We will review your request and respond within 10 business days.
  3. If approved, refunds will be processed within 7 business days of approval, using the original payment method.

4. Cancellations

a. Pre-Service Cancellation

  • If you wish to cancel your purchase before the service has been initiated, please contact us at care@funnelvictory.com as soon as possible.
  • In such cases, we may issue a partial refund, deducting any administrative fees incurred.

b. Post-Service Cancellation

  • Once the service has been initiated, cancellations are not permitted.
  • Exceptions may apply under the same circumstances outlined in the “Exceptions for Refunds” section.

5. Governing Law and Jurisdiction

  • This policy is governed by the laws of India.
  • Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts in Delhi or Kolkata.

6. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:

Funnel Victory
Ashok Nagar, Bengaluru, Karnataka 560001, India.
care@funnelvictory.com
9876543210



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